Terms of Sales  

These general conditions of sale apply to the sale of all products presented on the words-art.com site and sold through our store located 5 rue d 'Antoine 83570 Cotignac. Sales of Products made in our store and not resulting from orders placed on this site are not subject to these general conditions of sale. 

Our store is a decoration-related product belly shop. The purchase which you will make from the words-art.com site is thus concluded between you as the purchaser and our online store. 

You have several options: either you send us your project via our contact form, or by email to contact@worlds-art.com. If you wish, we can put you in direct contact with our decorator in order to give you the best advice. Some Products are tailor-made and therefore personalize to your taste and others can be ordered directly on our website or in our physical store.

1) Know-How 

WORLD’S ART from rustic to design 

Tailored 

Our French designs, both decorative and functional, come to life when you personalize them according to your taste. Choose the material, dimensions, colors, finishes and much more. 

We are specialized in the design of furniture and decorative objects on catalog and made to measure, all shapes and colors are possible for wood and epoxy resin as well as steel. 

Choose from over 100 resin colors and textures and all available woods. We will make the structures and legs in wood or galvanized steel and other materials according to our or your imagination. 

Excellence lies in finishes and details and that is why our work is renowned for striving for perfection! 

Whether you're remodeling a room or the whole house, we can help. Our interior designer will study your ideas and needs. 

Contact us to tell us about your project via our contact form. 

The team 

World's Art is made up of a designer and creator passionate about design, fashionable furniture and decorative objects in resin and the work of noble materials, Teymour ROMAN. He collaborates with an artistic ironworker as well as specialists in the field of glass blowing, a master ironworker, 2 painters including one specialized in painting on wood, a sculptor, 2 stonemasons and 6 cabinetmakers who combine their knowledge and knowledge in order to offer you exceptional decorative products offered by interior designers in order to enhance your interiors with taste by exhibiting unique high quality products. 

Our expertise will meet all your expectations as part of your tailor-made project. 

Think about it, we will do it for you ... 

The manufacture of your product is done entirely by hand and the process must follow several steps which you can view on our "About US" page.

2) Legal Notice

Our company 

Identification 

Company name: World's Art

Name of the person in charge: MR. ROMAN Teymour

Adresse: Quartier Port Cogolin Residence Le Phare 3, Box 26

VAT: FR19 840 323 968

Phone: 06 23 84 17 59 (Monday to Friday from 9am to 12pm and 2pm to 5pm)

E-mail: contact@worlds-art.com 

Website: www.worlds-art.com

3) Expeditions and returns

Shipping of your package

Packages are generally shipped within 2 days of receipt of payment. They are shipped via DHL with a tracking number and delivered without a signature. Whatever delivery method you choose, we'll send you a link to track your package online. You also have access to your tracking number in "My Account" and "order history and detail".

Shipping costs include preparation and packaging costs as well as postage. The preparation costs are fixed, while the transport costs vary according to the weight and the total dimension of the package. We recommend that you consolidate all of your items into one order. We cannot combine two orders placed separately and therefore shipping costs apply to each of them. Your package is shipped with special attention to fragile items.

Box sizes are appropriate and your items are properly protected.

Estimate shipping and delivery times and order status

- The indication "Preparation in progress" Indicates that our team starts the preparation of your order in order to ship it the same day.
- The "In the course of delivery" indication gives an estimate of when the item will leave our warehouses for delivery. The items in your order will be shipped as soon as they are available if you order products that are not in stock and therefore in indication "In the course of restocking".
- The indication "Delivered" indicates that your parcel has been delivered to you.
All estimates are expressed in working days unless otherwise stated.

Tracking your order

You can track the status of your order on our website in your account "order history and detail", 24 hours a day, 7 days a week. The tab "History and details of my orders" allows you to consult the state of your order, with the details of the items ordered, their estimated shipping and delivery dates and the evolution of the delivery. Depending on the payment method chosen and the status of your order, you can also:

- Change your email address.

- Change your delivery or billing address.

- Cancel all or part of your order.

- Reprint an invoice.

- Start the process of returning all or part of your order.

Modification of your order

Once your order is ready for shipment or has been shipped, we may not be able to change the shipping address. If you have any questions, please contact World's Art Customer Service. If you have not yet received your e-mail notice of shipment, please contact World's Art Customer Service to modify it.
Cancellation, returns and refunds

Return and refund:

- The provisions regarding returns can be taken online, on the site in "order history and detail". Returns are governed by the terms of sale and reimbursement in force at World's Art. If you change your mind, you have 14 days from the date of delivery to return (at your expense) your product provided that the package has not been opened.
Warning :
- In the case where the customer would make a mistake when ordering and would like a return with refund, World's Art will be held to refund the amounts paid by the customer, without charge, with the exception of shipping and return. The refund is due within a maximum of 30 days.

Cancellations:

- If your order has not yet been shipped, you can request cancellation online, on the site in "order history and detail".

- If your order is being prepared for delivery or if it is already a party, please wait for it to be delivered before starting the process of return on the site in "order history and detail" or by contacting World's Art Customer Service. Please note that you may have to pay a return fee.
Missed deliveries

Delivery by carrier:

- If you are not there when the carrier tries to deliver your order, it will leave you a notice of passage. You can then contact him directly to set a new delivery date at your usual office hours or to propose another delivery address.

- If the delivery date indicated in your e-mail notification has passed, please contact World's Art Customer Service. We will inquire with the carrier and will do our best to ensure that.

Delivery by carrier:

- If you are not there when the carrier tries to deliver your order, it will leave you a notice of passage. You can then contact him directly to set a new delivery date at your usual office hours or to propose another delivery address.

- If the delivery date indicated in your e-mail notification has passed, please contact World's Art Customer Service. We will inquire with the carrier and will do our best to ensure that your order is delivered as soon as possible.

Postal delivery:

- if you are not on site for a postal delivery or if your order can not be delivered, a notice of passage indicating the methods of removal will be left. In most cases, you can pick up your order at the nearest post office or arrange for a new delivery.
Damaged commands

- If you receive your order and notice that its contents are damaged, please call World's Art Customer Service.

- If the content of your order is damaged, World's Art will come into direct contact with the carrier to resolve the problem as soon as possible, causing you the least inconvenience possible. We will endeavor to contact you and keep you informed of the progress of our investigation. Remember that any damaged product upon arrival must be reported to World's Art customer service before the 7 day cancellation period expires. We inform you that after finalizing your payment, you will receive an order confirmation e-mail that summarizes the details and indicates the estimated time of shipping and delivery for each item. Once your order has been shipped, you will receive an e-mail notification of shipment indicating the carrier name, tracking information and an estimated delivery date. Please make sure that the email address on your order is correct or that the email has not been sent directly to a spam folder.

Preparation Time

Our preparation times are from 24H to 48H depending on the items ordered. All orders placed after Thursday 11:00 am to Friday 11:00 am will be shipped on Monday.
For orders by check, or transfer: the preparation time is the same, but it is appropriate to add the time of routing and cashing the check or transfer (approximately 2 to 5 days).
For products out of stock or unavailable, see the general conditions of sale (availability).
Prices

The shipping costs for orders to a member country of the European Union are inclusive of VAT. For a country outside the EU, the shipping costs are excluding VAT.

Customs fees and taxes

Shipping costs (and the basket) for orders to a member country of the European Union are inclusive of VAT (Taxe include). For destinations outside the EU, postage (and shopping cart) are exclusive of VAT.
These fees do not include any taxes and customs duties to be paid by the customer.
If your destination is the Army, you must select France SP followed by the number of your Postal Sector.

4) Secure payment

Our secure payment

Stripe:

Stripe is a technology company that is developing an economic infrastructure for the Internet. Businesses of all sizes, from startups to publicly traded companies, use their suite of tools to accept payments and manage their business online.

See the other payment methods offered by Stripe on our "secure payment" page.

Paypal:   

We also inform you that we offer PAYPAL secure payment system. PayPal is the safest and easiest way to pay online without disclosing your credit card number. 

Check:   

Pay by check payable to Word's Art and send it to the address below:

World's Art / ZA Loup à loup, 83570 Cotignac

Your order will be shipped upon receipt of your check. 

Bank transfer:   

Bank code: 3004 // Counter code: 01003 // Account number: 00010184170 // RIB key: 12  IBAN: FR76 3000 4010 0300 0101 8417 012 BIC: BNPAFRPPXXX